Packaging guide

All items must be securely and sufficiently packaged to protect the contents. Your parcel will be handled several times by hand as it travels through our system. The item must be cushioned, protected, have suitable outer packaging and the corners protected.

Here are some tips on how to correctly package your item. Alternatively you can watch the video!

  1. Find the proper size box for your delivery Boxes which are too small may be liable to puncture outward and boxes that are too large are likely to collapse if another parcel is placed on top of it during delivery.
  2. Choose a good quality box Look for double-walled boxes, especially for deliveries that contain fragile items. Recycling packaging is encouraged; just make sure that the box isn’t ripped or punctured before you use it.
  3. Make use of cushioning items These include bubble wrap, packing peanuts, foam, or even newspaper. Whatever you choose, make sure that it's enough to prevent any damage. Fragile items will require more careful packing.
  4. Secure everything with packing tape Once you have the right box and packing material, it’s simply a matter of taping it all up so it doesn’t open during transport. Make sure that you use packing tape for this process. Regular tape usually isn’t strong enough to secure a parcel properly.
Parcel Connect Flow